Thrive Learning experienced a minor incident on August 26, 2026 affecting UK Platform - Prod, lasting 21h 10m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Aug 26, 2026, 10:51 AM UTC
We have identified a problem which is resulting in delays with content updates being reflected in the platform. Examples of these changes may include, but not limited to: Visibility of content on Explore Visibility of content within audiences Content tag changes We are actively working to process the backlog of updates. This may mean that any changes made to content, such as tagging or endorsing for Explore, may not be immediately reflected. We are continuing to monitor the progress of the issue, and will provide updates once we have confirmed all delayed changes have been processed. This does not impact the ability to view, complete share or create content.
- monitoring Aug 26, 2026, 04:04 PM UTC
The delayed backlog in processing updates has now cleared, and all content updates have now been fully processed. These will now be reflected across your platform as normal. We are continuing to monitor for any further increase in processing times.
- resolved Aug 27, 2026, 08:01 AM UTC
The issue is now fully resolved and no further delays have been identified.