Thought Industries incident

Search Outage

Resolved after 37 minutes, affecting US - Academy Platform, on January 2, 2024.

monitoring Jan 02, 2024, 10:23 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Jan 02, 2024, 09:56 PM UTC
Resolved
Jan 02, 2024, 10:34 PM UTC
Duration
37m
Detected by Pingoru
Jan 02, 2024, 09:56 PM UTC

Affected components

US - Academy Platform

Update timeline

  1. investigating Jan 02, 2024, 09:56 PM UTC

    We have identified an issue in our search functionality and are investigating the cause.

  2. identified Jan 02, 2024, 10:03 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Jan 02, 2024, 10:23 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 02, 2024, 10:34 PM UTC

    This incident has been resolved.

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