Thought Industries incident

EU Redshift

Resolved after 5 hours, on June 15, 2024.

resolved Jun 18, 2024, 05:14 AM UTC

On June 15, 2024, 4:00 AM UTC, following an automated AWS update on the production EU reporting database cluster, the ETL experienced intermittent errors resulting in delayed and/or inaccurate reporting results until the issue was fully resolved on June 17, 2024, at 9:00 AM UTC. No further impact should be present as of the resolution of the issue, and the infrastructure team is currently focused on implementing and deploying fixes to ensure this issue does not reoccur.

Started
Jun 15, 2024, 04:00 AM UTC
Resolved
Jun 15, 2024, 09:00 AM UTC
Duration
5h
Detected by Pingoru
Jun 15, 2024, 04:00 AM UTC

Update timeline

  1. resolved Jun 18, 2024, 05:14 AM UTC

    On June 15, 2024, 4:00 AM UTC, following an automated AWS update on the production EU reporting database cluster, the ETL experienced intermittent errors resulting in delayed and/or inaccurate reporting results until the issue was fully resolved on June 17, 2024, at 9:00 AM UTC. No further impact should be present as of the resolution of the issue, and the infrastructure team is currently focused on implementing and deploying fixes to ensure this issue does not reoccur.

Your product runs on more than Thought Industries

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →