Thought Industries incident

Rustici SCORM Outage

Resolved after 50 minutes, on August 22, 2024.

resolved Aug 22, 2024, 10:10 PM UTC

Between 4:25 PM EDT and 5:15 PM EDT the Rustici SCORM service experienced increased error rates, disrupting service for certain customers. As of the resolution of this service interruption the underlaying issue has been diagnosed and a fix has been applied. While no further issues are expected, the platform team is closely monitoring the Rustici application to ensure continued service availability.

Started
Aug 22, 2024, 08:25 PM UTC
Resolved
Aug 22, 2024, 09:15 PM UTC
Duration
50m
Detected by Pingoru
Aug 22, 2024, 08:25 PM UTC

Update timeline

  1. resolved Aug 22, 2024, 10:10 PM UTC

    Between 4:25 PM EDT and 5:15 PM EDT the Rustici SCORM service experienced increased error rates, disrupting service for certain customers. As of the resolution of this service interruption the underlaying issue has been diagnosed and a fix has been applied. While no further issues are expected, the platform team is closely monitoring the Rustici application to ensure continued service availability.

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