Thought Industries incident

Intermittent DNS Issue

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Resolved after 13 hours, on April 27, 2025.

resolved Apr 28, 2025, 12:02 AM UTC

Between 10:00 AM and 4:30 PM PST an intermittent, internal DNS issue resulted in elevated error rates and increased load times across the platform - this issue has been resolved. We will be closely monitoring the platform to ensure no further functionality is affected.

Started
Apr 27, 2025, 11:30 AM UTC
Resolved
Apr 28, 2025, 12:30 AM UTC
Duration
13h
Detected by Pingoru
Apr 27, 2025, 11:30 AM UTC

Update timeline

  1. resolved Apr 28, 2025, 12:02 AM UTC

    Between 10:00 AM and 4:30 PM PST an intermittent, internal DNS issue resulted in elevated error rates and increased load times across the platform - this issue has been resolved. We will be closely monitoring the platform to ensure no further functionality is affected.

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