Thomson Reuters incident

ONESOURCE Product Down

Critical Resolved View vendor source →

Thomson Reuters experienced a critical incident on August 3, 2026 affecting ONESOURCE Indirect Compliance (APAC), lasting 32m. The incident has been resolved; the full update timeline is below.

Started
Aug 03, 2026, 02:07 PM UTC
Resolved
Aug 03, 2026, 02:39 PM UTC
Duration
32m
Detected by Pingoru
Aug 03, 2026, 02:07 PM UTC

Affected components

ONESOURCE Indirect Compliance (APAC)

Update timeline

  1. investigating Aug 03, 2026, 02:07 PM UTC

    We are currently experiencing an issue with our ONESOURCE Indirect Compliance (APAC) service, which is temporarily unavailable. Our team is actively working to resolve this matter as quickly as possible. We apologize for any inconvenience and appreciate your understanding and patience. Further updates will be provided here as soon as we have more information. If you have any questions, please contact Customer Support.

  2. resolved Aug 03, 2026, 02:39 PM UTC

    This incident has been resolved.