thinkmoney experienced a minor incident on April 19, 2026 affecting Debit Cards, lasting 24m. The incident has been resolved; the full update timeline is below.
Affected components
Debit Cards
Update timeline
- investigating Apr 19, 2026, 10:42 AM UTC
We are currently investigating an issue that is causing some debit card transactions to fail. We are working hard to identify the cause and restore full service as quickly as possible. We are really sorry for the impact this may be having on you.
- resolved Apr 19, 2026, 11:06 AM UTC
The issue affecting debit card transactions has been resolved. All services are now operating normally. We are monitoring the service closely to ensure continued stability. Thank you for your patience and we are sorry for any inconvenience caused.