thinkmoney incident

3D Secure (3DS) Authentication Issues

Minor Resolved View vendor source →

thinkmoney experienced a minor incident on July 15, 2026 affecting Debit Cards, lasting 1h 53m. The incident has been resolved; the full update timeline is below.

Started
Jul 15, 2026, 07:47 AM UTC
Resolved
Jul 15, 2026, 09:41 AM UTC
Duration
1h 53m
Detected by Pingoru
Jul 15, 2026, 07:47 AM UTC

Affected components

Debit Cards

Update timeline

  1. investigating Jul 15, 2026, 07:47 AM UTC

    We are investigating an issue affecting 3D Secure (3DS) authentication. Some customers may be unable to complete online transactions that require 3DS verification. We are working to identify the cause and will provide updates as progress is made.

  2. resolved Jul 15, 2026, 09:41 AM UTC

    This issue has been resolved since 9:54