Think Lumo incident

Real-time flight alerts not going out

Critical

Resolved after 31 minutes, on December 11, 2025.

monitoring Dec 11, 2025, 08:56 AM UTC

Alerts are flowing again and service has been restored. This will be the last communication about this incident.

Started: Dec 11, 2025, 08:24 AM UTC
Resolved: Dec 11, 2025, 08:55 AM UTC
Duration: 31m
Detected by Pingoru: Dec 11, 2025, 08:24 AM UTC

Update timeline

monitoring Dec 11, 2025, 08:26 AM UTC

We have identified the cause as an issue with our upstream flight data provider. We are working with them to restore service.
monitoring Dec 11, 2025, 08:29 AM UTC

Service has been restored. The incident is now closed.
monitoring Dec 11, 2025, 08:43 AM UTC

This incident is being reopened since alerts seem to have stopped again - we are in touch with our data provider and will share an update as we hear more.
monitoring Dec 11, 2025, 08:47 AM UTC

Service has been restored and we are monitoring the feed.
monitoring Dec 11, 2025, 08:56 AM UTC

Alerts are flowing again and service has been restored. This will be the last communication about this incident.

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