Think Lumo incident

Elevated API response times

Critical

Resolved after 2 hours 28 minutes, on August 7, 2026.

monitoring Aug 07, 2026, 06:18 PM UTC

Service has been restored for all customers. This will be the last communication on this incident. If you have questions, please reach out to [email protected].

Started: Aug 07, 2026, 03:48 PM UTC
Resolved: Aug 07, 2026, 06:17 PM UTC
Duration: 2h 28m
Detected by Pingoru: Aug 07, 2026, 03:48 PM UTC

Update timeline

monitoring Aug 07, 2026, 03:49 PM UTC

We are investigating increased response times from our flights API.
monitoring Aug 07, 2026, 04:08 PM UTC

We have identified the issue as a hardware failure and failover is in progress.
monitoring Aug 07, 2026, 05:07 PM UTC

Failover is complete and service is restored for most customers.
monitoring Aug 07, 2026, 06:18 PM UTC

Service has been restored for all customers. This will be the last communication on this incident. If you have questions, please reach out to [email protected].

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