Think Lumo incident
Flight alerts outage (Updated)
Resolved after 2 hours 3 minutes, on August 12, 2025.
We can confirm that alerts are back to normal. This incident is now closed. If you have questions, please email [email protected].
Update timeline
- monitoring Aug 12, 2025, 01:14 PM UTC
We are noticing reduced alert volumes, which has been traced to an issue wiht our upstream flight data vendor. We are working with them to address the issue.
- monitoring Aug 12, 2025, 01:39 PM UTC
Our flight data vendor is working on a fix and we will update you as soon as we have an update.
- monitoring Aug 12, 2025, 02:28 PM UTC
Service has been restored as of around 14:10 UTC (10:10 US Eastern time). We are continuing to monitor.
- monitoring Aug 12, 2025, 03:17 PM UTC
We can confirm that alerts are back to normal. This incident is now closed. If you have questions, please email [email protected].
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