Think Lumo incident

Slowdown in alerts

Critical

Resolved after 11 minutes, on September 18, 2024.

monitoring Sep 18, 2024, 12:34 AM UTC

Issue is now resolved, and alerts are flowing. The fault was traced to a compute server in our cloud environment that was failing due to insufficeint memory. The server auto scaled and restarted to fix the problem.

Started: Sep 18, 2024, 12:20 AM UTC
Resolved: Sep 18, 2024, 12:32 AM UTC
Duration: 11m
Detected by Pingoru: Sep 18, 2024, 12:20 AM UTC

Update timeline

monitoring Sep 18, 2024, 12:21 AM UTC

We are observing a slowdown in alerts and are investigating.
monitoring Sep 18, 2024, 12:23 AM UTC

The issue has been identified and a fix is on its way.
monitoring Sep 18, 2024, 12:34 AM UTC

Issue is now resolved, and alerts are flowing. The fault was traced to a compute server in our cloud environment that was failing due to insufficeint memory. The server auto scaled and restarted to fix the problem.

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