Think Lumo incident
Real time alerts not flowing
Resolved after 36 minutes, on February 22, 2024.
OAG service to Lumo has been restored and can confirm we are BAU. This incident is now closed, and we will share an RCA when we receive it from OAG. Please contact [email protected] with any questions on this incident.
Update timeline
- monitoring Feb 22, 2024, 09:18 PM UTC
Real time alerts are not flowing. We have raised a case with our data vendor and will update as soon as we hear back.
- monitoring Feb 22, 2024, 09:24 PM UTC
We are cutting over to a backup feed while OAG investigates. This should restart the flow of alerts.
- monitoring Feb 22, 2024, 09:29 PM UTC
Backup feed is up and alerts are flowing once again. This case will remain open until the original feed is restored.
- monitoring Feb 22, 2024, 09:54 PM UTC
OAG service to Lumo has been restored and can confirm we are BAU. This incident is now closed, and we will share an RCA when we receive it from OAG. Please contact [email protected] with any questions on this incident.
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