Think Lumo incident
Planned database maintenance
Resolved after 10 hours 6 minutes, on February 17, 2024.
The maintenance is complete and we are back to BAU. This will be the last communication on this upgrade. We will continue to monitor activity and will create a new incident if any anomalies are detected.
Update timeline
- monitoring Feb 17, 2024, 05:14 AM UTC
Database upgrade has started. We will provide updates as things progress.
- monitoring Feb 17, 2024, 05:46 AM UTC
Upgrade is progressing as planned. Some alerts may be delayed but the queue will be cleared shortly.
- monitoring Feb 17, 2024, 06:09 AM UTC
Maintenance continues, with all databases successfully restarted. Some alerts may be delayed and we will advise when fully caught up.
- monitoring Feb 17, 2024, 06:35 AM UTC
Database patches were successfully applied. The database will likely be restarted once again before BAU.
- monitoring Feb 17, 2024, 07:14 AM UTC
All databases were successfully upgraded. There will be one final restart before we are back to BAU.
- monitoring Feb 17, 2024, 08:38 AM UTC
The maintenance is complete and we are back to BAU. This will be the last communication on this upgrade. We will continue to monitor activity and will create a new incident if any anomalies are detected.
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