TextMagic Outage History

TextMagic had 6 outages in the last 2 years totaling 38h 44m of downtime — averaging 0.2 incidents per month.

There were 6 TextMagic outages since October 30, 2024 totaling 38h 44m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.textmagic.com

Critical July 17, 2026

Application access Issues

Detected by Pingoru: Jul 17, 2026, 08:22 PM UTC
Resolved: Jul 17, 2026, 11:23 PM UTC
Duration: 3h

Affected: Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppEmail to SMSSMS API GatewayVoice servicesMobile AppBillingEmail campaigns

Timeline · 5 updates

investigating Jul 17, 2026, 08:22 PM UTC

We are currently experiencing a service disruption caused by an outage affecting an external network provider. Our development team is aware of the issue and is investigating possible solutions as a high priority. We will provide further updates as soon as more information becomes available.
investigating Jul 17, 2026, 08:22 PM UTC

We are continuing to investigate this issue.
investigating Jul 17, 2026, 08:55 PM UTC

We are continuing to investigate this issue.
investigating Jul 17, 2026, 08:56 PM UTC

We are continuing to investigate this issue.
resolved Jul 17, 2026, 11:23 PM UTC

Resolved – The issue has been resolved and the service is now operating normally.

Read the full incident report →

Minor May 7, 2026

SMS service degradation

Detected by Pingoru: May 07, 2026, 09:28 AM UTC
Resolved: May 08, 2026, 05:11 PM UTC
Duration: 1d 7h

Affected: Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)SMS API Gateway

Timeline · 4 updates

investigating May 07, 2026, 09:28 AM UTC

We are currently investigating an issue affecting SMS services in parts of Europe, the UK, and Australia caused by an upstream provider-side incident. Our team is actively working with the provider to resolve the issue as quickly as possible and continues to monitor the situation closely.
monitoring May 07, 2026, 12:39 PM UTC

The root cause has been identified as an infrastructure outage involving an upstream third-party data centre provider. Mitigation steps, including traffic rerouting for affected regions, have been applied, and service recovery is ongoing. Messages currently queued are expected to be delivered once connectivity is fully restored.
monitoring May 08, 2026, 10:22 AM UTC

We continue to monitor an upstream provider incident affecting SMS services in parts of the United Kingdom, Europe, and Australia. Outbound SMS delivery has been partially restored in some regions through traffic rerouting. However, customers may still experience delays or failed delivery for outbound messages in affected areas. Inbound SMS services remain disrupted in some regions, and incoming messages may not be received. Our team continues to work closely with the upstream provider while recovery efforts are ongoing.
resolved May 08, 2026, 05:11 PM UTC

Our upstream provider has confirmed that the issue affecting SMS delivery services has now been resolved. We observed a significant spike in inbound SMS traffic following the recovery, which indicates that previously queued inbound messages have now been processed and delivered. Services are operating normally again, and we will continue monitoring the platform closely to ensure ongoing stability. We sincerely apologize for the disruption and thank you for your patience and understanding throughout the incident.

Read the full incident report →

Major November 18, 2025

Intermittent service issues due to Cloudflare network degradation

Detected by Pingoru: Nov 18, 2025, 01:11 PM UTC
Resolved: Nov 18, 2025, 02:09 PM UTC
Duration: 58m

Affected: Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppSMS ChatEmail to SMSSMS API GatewayVoice servicesMobile AppBilling

Timeline · 3 updates

identified Nov 18, 2025, 01:11 PM UTC

While using Textmagic services, you may encounter an "Internal server error" due to issues with our hosting provider, Cloudflare, which is currently experiencing service degradation. The issue has been identified and a fix is being implemented.
identified Nov 18, 2025, 01:13 PM UTC

We are continuing to work on a fix for this issue.
resolved Nov 18, 2025, 02:09 PM UTC

This incident has been resolved.

Read the full incident report →

Critical July 22, 2025

The service is down

Detected by Pingoru: Jul 22, 2025, 08:49 AM UTC
Resolved: Jul 22, 2025, 09:16 AM UTC
Duration: 27m

Affected: Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppSMS ChatEmail to SMSSMS API GatewayVoice servicesMobile AppBilling

Timeline · 2 updates

identified Jul 22, 2025, 08:49 AM UTC

The issue has been identified and a fix is being implemented.
resolved Jul 22, 2025, 09:16 AM UTC

This incident has been resolved.

Read the full incident report →

Notice November 15, 2024

Textmagic Service Disruption

Detected by Pingoru: Nov 15, 2024, 03:36 PM UTC
Resolved: Nov 15, 2024, 05:06 PM UTC
Duration: 1h 29m

Timeline · 3 updates

investigating Nov 15, 2024, 03:36 PM UTC

Textmagic is currently experiencing delays and occasional app unavailability. We are doing our best to restore the service as quickly as possible.
monitoring Nov 15, 2024, 03:57 PM UTC

A fix has been implemented and we are monitoring the results.
resolved Nov 15, 2024, 05:06 PM UTC

This incident has been resolved.

Read the full incident report →

Notice October 30, 2024

Textmagic service disruption

Detected by Pingoru: Oct 30, 2024, 01:41 PM UTC
Resolved: Oct 30, 2024, 02:46 PM UTC
Duration: 1h 4m

Timeline · 2 updates

investigating Oct 30, 2024, 01:41 PM UTC

Textmagic is currently experiencing delays and occasional unavailability due to issues with our server provider. We are doing our best to restore the service as quickly as possible.
resolved Oct 30, 2024, 02:46 PM UTC

This incident has been resolved.

Read the full incident report →