TextMagic incident

Application access Issues

Critical Resolved View vendor source →

TextMagic experienced a critical incident on July 17, 2026 affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS) and 1 more component, lasting 3h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2026, 08:22 PM UTC
Resolved
Jul 17, 2026, 11:23 PM UTC
Duration
3h
Detected by Pingoru
Jul 17, 2026, 08:22 PM UTC

Affected components

Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppEmail to SMSSMS API GatewayVoice servicesMobile AppBillingEmail campaigns

Update timeline

  1. investigating Jul 17, 2026, 08:22 PM UTC

    We are currently experiencing a service disruption caused by an outage affecting an external network provider. Our development team is aware of the issue and is investigating possible solutions as a high priority. We will provide further updates as soon as more information becomes available.

  2. investigating Jul 17, 2026, 08:22 PM UTC

    We are continuing to investigate this issue.

  3. investigating Jul 17, 2026, 08:55 PM UTC

    We are continuing to investigate this issue.

  4. investigating Jul 17, 2026, 08:56 PM UTC

    We are continuing to investigate this issue.

  5. resolved Jul 17, 2026, 11:23 PM UTC

    Resolved – The issue has been resolved and the service is now operating normally.