TextMagic experienced a critical incident on July 22, 2025 affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS) and 1 more component, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppSMS ChatEmail to SMSSMS API GatewayVoice servicesMobile AppBilling
Update timeline
- identified Jul 22, 2025, 08:49 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Jul 22, 2025, 09:16 AM UTC
This incident has been resolved.