TextMagic incident

Intermittent service issues due to Cloudflare network degradation

Major Resolved View vendor source →

TextMagic experienced a major incident on November 18, 2025 affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS) and 1 more component, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
Nov 18, 2025, 01:11 PM UTC
Resolved
Nov 18, 2025, 02:09 PM UTC
Duration
58m
Detected by Pingoru
Nov 18, 2025, 01:11 PM UTC

Affected components

Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppSMS ChatEmail to SMSSMS API GatewayVoice servicesMobile AppBilling

Update timeline

  1. identified Nov 18, 2025, 01:11 PM UTC

    While using Textmagic services, you may encounter an "Internal server error" due to issues with our hosting provider, Cloudflare, which is currently experiencing service degradation. The issue has been identified and a fix is being implemented.

  2. identified Nov 18, 2025, 01:13 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Nov 18, 2025, 02:09 PM UTC

    This incident has been resolved.