TextMagic is currently experiencing a minor incident affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS) and 1 more component, which began 7h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 07, 2026, 09:28 AM UTC
We are currently investigating an issue affecting SMS services in parts of Europe, the UK, and Australia caused by an upstream provider-side incident. Our team is actively working with the provider to resolve the issue as quickly as possible and continues to monitor the situation closely.
- monitoring May 07, 2026, 12:39 PM UTC
The root cause has been identified as an infrastructure outage involving an upstream third-party data centre provider. Mitigation steps, including traffic rerouting for affected regions, have been applied, and service recovery is ongoing. Messages currently queued are expected to be delivered once connectivity is fully restored.
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