TextMagic incident

Service disruption due to server provider issues

Critical Resolved View vendor source →

TextMagic experienced a critical incident on August 20, 2026 affecting Sending text messages (Outbound SMS) and Receiving text messages (Inbound SMS) and 1 more component, lasting 3h 43m. The incident has been resolved; the full update timeline is below.

Started
Aug 20, 2026, 01:31 PM UTC
Resolved
Aug 20, 2026, 05:14 PM UTC
Duration
3h 43m
Detected by Pingoru
Aug 20, 2026, 01:31 PM UTC

Affected components

Sending text messages (Outbound SMS)Receiving text messages (Inbound SMS)Web AppEmail to SMSSMS API GatewayVoice servicesMobile AppBillingEmail campaigns

Update timeline

  1. identified Aug 20, 2026, 01:31 PM UTC

    Textmagic services are currently down due to issues with our server provider. We’re monitoring the situation and will restore services as soon as possible. We apologize for the inconvenience.

  2. identified Aug 20, 2026, 01:31 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 20, 2026, 05:14 PM UTC

    This incident has been resolved, and all Textmagic services are operating normally. Some users may still experience slightly slower web app loading times, which we continue to monitor.