Texthelp incident
Partial Service Disruption to Read&Write Extension Functionality
Resolved on January 15, 2026, affecting Read&Write for Google/ Edge (Text to Speech) and Read&Write for Google/ Edge (Google Docs) and 1 more.
We are currently investigating an issue affecting some core functionalities of the Read&Write extension. Users who have recently updated to the latest stable version of Google Chrome may be experiencing the following: Speech (Text-to-Speech) not functioning. The Settings menu is inaccessible. Dictionary dialogs are not showing definitions. Our team is actively investigating the cause, which appears to be related to the newest Chrome browser update. The extension functions normally on previous Chrome versions. We apologize for the inconvenience and will provide an update as soon as a resolution or workaround is available.
Affected components
Update timeline
- resolved Jan 15, 2026, 11:51 AM UTC
We are currently investigating an issue affecting some core functionalities of the Read&Write extension. Users who have recently updated to the latest stable version of Google Chrome may be experiencing the following: Speech (Text-to-Speech) not functioning. The Settings menu is inaccessible. Dictionary dialogs are not showing definitions. Our team is actively investigating the cause, which appears to be related to the newest Chrome browser update. The extension functions normally on previous Chrome versions. We apologize for the inconvenience and will provide an update as soon as a resolution or workaround is available.
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