Texthelp experienced a major incident on March 20, 2026, lasting 167d 19h. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Mar 20, 2026, 04:12 PM UTC
A small number of ElevenLabs voices are currently unavailable due to an issue awaiting resolution from ElevenLabs. We will update you soon.
- investigating Aug 21, 2026, 08:30 AM UTC
We are aware of an issue on some websites where the Safari toolbar will not load. We are working on an update to resolve this issue which will be released soon.
- resolved Sep 02, 2026, 07:28 AM UTC
We have released an update for Read&Write for Google and Edge (v2.1.1015) to improve Text-to-speech within Word online.
- investigating Sep 02, 2026, 08:13 AM UTC
Talk and type is currently not entering text into Word when using the online dictation function. Offline dictation can be enabled in Settings
- investigating Sep 04, 2026, 09:16 AM UTC
We are currently experiencing login issues across our EU products, where users may intermittently experience difficulties logging in. We are working to resolve the issue and will provide an update as soon as possible.