Telnyx incident

Outbound Calls routed through Amsterdam and Frankfurt receiving error code TM1

Resolved after 50 minutes, affecting SIP Trunking - Signaling Regions (Europe) and Programmable Voice - Voice API (Europe) and 1 more, on August 7, 2026.

resolved Aug 07, 2026, 01:55 PM UTC

This issue is now confirmed resolved as of 13.25 UTC by our engineering team. We continue to monitor traffic signs.

Started
Aug 07, 2026, 01:05 PM UTC
Resolved
Aug 07, 2026, 01:55 PM UTC
Duration
50m
Detected by Pingoru
Aug 07, 2026, 01:05 PM UTC

Affected components

SIP Trunking - Signaling Regions (Europe)Programmable Voice - Voice API (Europe)Programmable Voice - TeXML (Europe)Programmable Voice - Fax (Europe)

Update timeline

  1. monitoring Aug 07, 2026, 01:05 PM UTC

    Some outbound calls in Amsterdam and Frankfurt anchorsites began failing with error code TM1 between 9.15 - 12.50 UTC today. Errors have currently ceased and our engineering team is monitoring status at this time.

  2. monitoring Aug 07, 2026, 01:05 PM UTC

    Some outbound calls in Amsterdam and Frankfurt anchorsites began failing with error code TM1 between 9.15 - 12.50 UTC today. Errors have currently ceased and our engineering team is monitoring status at this time.

  3. resolved Aug 07, 2026, 01:55 PM UTC

    This issue is now confirmed resolved as of 13.25 UTC by our engineering team. We continue to monitor traffic signs.

  4. resolved Aug 07, 2026, 01:55 PM UTC

    This issue is now confirmed resolved as of 13.25 UTC by our engineering team. We continue to monitor traffic signs.

  5. resolved Aug 07, 2026, 01:55 PM UTC

    This issue is now confirmed resolved as of 13.25 UTC by our engineering team. We continue to monitor traffic signs.

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