Resolved after under a minute, affecting SIP Trunking - Signaling Regions (US) and SIP Trunking - Signaling Regions (Europe) and 1 more, on October 28, 2026.
A rollback was applied at ~15:54 UTC and credential creation has been healthy since 15:58 UTC.
Affected components
Update timeline
- monitoring Oct 28, 2026, 09:01 PM UTC
This was a platform-side incident affecting credential creation. A service update deployed at 14:36 UTC introduced a fault in the component that validates credential connections during creation, so `POST /v2/telephony_credentials` returned 503 from ~14:55 to ~15:58 UTC. A rollback was applied at ~15:54 UTC and credential creation has been healthy since 15:58 UTC.
- monitoring Oct 28, 2026, 09:01 PM UTC
This was a platform-side incident affecting credential creation. A service update deployed at 14:36 UTC introduced a fault in the component that validates credential connections during creation, so POST /v2/telephony_credentials returned 503 from ~14:55 to ~15:58 UTC. A rollback was applied at ~15:54 UTC and credential creation has been healthy since 15:58 UTC.
- resolved Oct 28, 2026, 09:02 PM UTC
A rollback was applied at ~15:54 UTC and credential creation has been healthy since 15:58 UTC.
- resolved Oct 28, 2026, 09:02 PM UTC
A rollback was applied at ~15:54 UTC and credential creation has been healthy since 15:58 UTC.
- resolved Oct 28, 2026, 09:02 PM UTC
A rollback was applied at ~15:54 UTC and credential creation has been healthy since 15:58 UTC.
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