Telnyx incident

Network connectivity issues in Frankfurt

Resolved after 16 days 9 hours, affecting Programmable Wireless and AI Assistants (Kimi-K2.6) and 1 more, on August 15, 2026.

resolved Aug 31, 2026, 01:30 PM UTC

Closing

Started
Aug 15, 2026, 03:58 AM UTC
Resolved
Aug 31, 2026, 01:30 PM UTC
Duration
16d 9h
Detected by Pingoru
Aug 15, 2026, 03:58 AM UTC

Affected components

Programmable WirelessAI Assistants (Kimi-K2.6)Inference (Kimi-K2.6)

Update timeline

  1. identified Aug 15, 2026, 03:58 AM UTC

    Network connectivity issues caused by underlying vendor

  2. identified Aug 15, 2026, 03:58 AM UTC

    Network connectivity issues caused by underlying vendor

  3. identified Aug 15, 2026, 08:47 AM UTC

    Vendor is actively working to restore connectivity. Programmable Wireless services are affected in all supported regions.

  4. identified Aug 15, 2026, 08:47 AM UTC

    Vendor is actively working to restore connectivity. Programmable Wireless services are affected in all supported regions.

  5. monitoring Aug 19, 2026, 03:58 PM UTC

    A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morning UTC to move the connectivity back from the workaround solution to the AWS Direct Connects.

  6. monitoring Aug 19, 2026, 03:58 PM UTC

    A workaorund was implemented to bypass the impacted AWS service. This enabled data sessions to be re-established. A maintenance window is schedule on Friday morning UTC to move the connectivity back from the workaround solution to the AWS Direct Connects.

  7. resolved Aug 31, 2026, 01:30 PM UTC

    Closing

  8. resolved Aug 31, 2026, 01:30 PM UTC

    Closing

  9. resolved Aug 31, 2026, 01:30 PM UTC

    Closing

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