Telnyx incident

Failed/delayed call recording deliveries, faxes and conference establishment

Resolved after 1 day 1 hour, affecting SIP Trunking - Signaling Regions (US) and SIP Trunking - Signaling Regions (Europe) and 1 more, on September 9, 2026.

resolved Sep 10, 2026, 03:59 PM UTC

This issue is marked as resolved

Started: Sep 09, 2026, 02:53 PM UTC
Resolved: Sep 10, 2026, 03:59 PM UTC
Duration: 1d 1h
Detected by Pingoru: Sep 09, 2026, 02:53 PM UTC

Affected components

SIP Trunking - Signaling Regions (US)SIP Trunking - Signaling Regions (Europe)SIP Trunking - Signaling Regions (Australia)Programmable Voice - Voice API (US)Programmable Voice - Voice API (Europe)Programmable Voice - Voice API (Australia)Programmable Voice - TeXML (US)Programmable Voice - TeXML (Europe)Programmable Voice - TeXML (Australia)Programmable Voice - Fax (US)

Update timeline

investigating Sep 09, 2026, 02:53 PM UTC

Our engineering teams are currently investigating an issue contributing to failed/delayed call recording deliveries. Impact was also observed with faxing and conference establishment, beginning around 14:00UTC.
investigating Sep 09, 2026, 02:53 PM UTC

Our engineering teams are currently investigating an issue contributing to failed/delayed call recording deliveries. Impact was also observed with faxing and conference establishment, beginning around 14:00UTC.
monitoring Sep 09, 2026, 03:54 PM UTC

This issue has been mitigated at this time and is being monitored by our team.
monitoring Sep 09, 2026, 03:54 PM UTC

This issue has been mitigated at this time and is being monitored by our team.
resolved Sep 10, 2026, 03:59 PM UTC

This issue is marked as resolved
resolved Sep 10, 2026, 03:59 PM UTC

This issue is marked as resolved
resolved Sep 10, 2026, 03:59 PM UTC

This issue is marked as resolved

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