Telnyx incident

Intermittent 5XX responses on various API endpoints

Resolved after 2 hours 1 minute, affecting Programmable Messaging - 2FA (EMEA) and Programmable Messaging - 2FA (NORAM) and 1 more, on September 23, 2026.

resolved Sep 23, 2026, 03:50 PM UTC

The issue is confirmed to be resolved.

Started
Sep 23, 2026, 01:49 PM UTC
Resolved
Sep 23, 2026, 03:50 PM UTC
Duration
2h 1m
Detected by Pingoru
Sep 23, 2026, 01:49 PM UTC

Affected components

Programmable Messaging - 2FA (EMEA)Programmable Messaging - 2FA (NORAM)Programmable Messaging - 2FA (LATAM)Programmable Messaging - 2FA (APAC)Programmable Messaging - Alphanumeric Sender ID (EMEA)Programmable Messaging - Alphanumeric Sender ID (NORAM)Programmable Messaging - Alphanumeric Sender ID (LATAM)Programmable Messaging - Alphanumeric Sender ID (APAC)Programmable Messaging - Long Codes (EMEA)Programmable Messaging - Long Codes (NORAM)

Update timeline

  1. investigating Sep 23, 2026, 01:49 PM UTC

    Our engineering team is investigating this with priority. This may also impact 2FA login to the portal. Updates will be provided on this status page.

  2. investigating Sep 23, 2026, 01:49 PM UTC

    Our engineering team is investigating this with priority. This may also impact 2FA login to the portal. Updates will be provided on this status page.

  3. monitoring Sep 23, 2026, 02:39 PM UTC

    We have implemented a fix and are monitoring the results.

  4. monitoring Sep 23, 2026, 02:39 PM UTC

    We have implemented a fix and are monitoring the results.

  5. resolved Sep 23, 2026, 03:50 PM UTC

    The issue is confirmed to be resolved.

  6. resolved Sep 23, 2026, 03:50 PM UTC

    The issue is confirmed to be resolved.

  7. resolved Sep 23, 2026, 03:50 PM UTC

    The issue is confirmed to be resolved.

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