Telnyx incident
Telnyx's Support AI Assistant (TAIA) - currently unavailable
Resolved after 54 minutes, on September 25, 2026.
Engineers have resolved the issue and no further errors are observed at this time.
Update timeline
- investigating Sep 25, 2026, 03:00 PM UTC
Customers interacting with our AI Assistant widget through chat or email may observe error responses at this time, engineering teams are working to restore the service.
- investigating Sep 25, 2026, 03:00 PM UTC
Customers interacting with our AI Assistant widget through chat or email may observe error responses at this time, engineering teams are working to restore the service.
- identified Sep 25, 2026, 03:04 PM UTC
Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.
- identified Sep 25, 2026, 03:04 PM UTC
Engineers have identified the root cause and are working to restore Telnyx AI Assistants service.
- monitoring Sep 25, 2026, 03:18 PM UTC
Engineers have restored service and continue to monitor.
- monitoring Sep 25, 2026, 03:18 PM UTC
Engineers have restored service and continue to monitor.
- resolved Sep 25, 2026, 03:54 PM UTC
Engineers have resolved the issue and no further errors are observed at this time.
- resolved Sep 25, 2026, 03:54 PM UTC
Engineers have resolved the issue and no further errors are observed at this time.
- resolved Sep 25, 2026, 03:54 PM UTC
Engineers have resolved the issue and no further errors are observed at this time.
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