Telnyx incident

New eSIM provisioning error

Resolved after 2 hours 2 minutes, affecting Programmable Wireless, on October 10, 2026.

resolved Oct 10, 2026, 03:17 PM UTC

The issue has been resolved

Started
Oct 10, 2026, 01:15 PM UTC
Resolved
Oct 10, 2026, 03:17 PM UTC
Duration
2h 2m
Detected by Pingoru
Oct 10, 2026, 01:15 PM UTC

Affected components

Programmable Wireless

Update timeline

  1. investigating Oct 10, 2026, 01:15 PM UTC

    Our monitoring has detected eSIM Provision Error for newly purchased eSIMs.

  2. investigating Oct 10, 2026, 01:15 PM UTC

    Our monitoring has detected eSIM Provision Error for newly purchased eSIMs.

  3. identified Oct 10, 2026, 02:03 PM UTC

    We have identified root cause of this issue, and we are working on solving this

  4. identified Oct 10, 2026, 02:03 PM UTC

    We have identified root cause of this issue, and we are working on solving this

  5. resolved Oct 10, 2026, 03:17 PM UTC

    The issue has been resolved

  6. resolved Oct 10, 2026, 03:17 PM UTC

    The issue has been resolved

  7. resolved Oct 10, 2026, 03:17 PM UTC

    The issue has been resolved

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