Telna incident
Service Degradation in the USA on AT&T Network on IMSI 25
Telna experienced a minor incident on November 15, 2022 affecting Data Services EU and Data Services NA and 1 more component, lasting 1h 49m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 15, 2022, 08:50 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: New Description: We are currently experiencing service degradation with registration impacting AT&T Network on IMSI 25 in the USA. Service Impact: Devices may experience service degradation connecting to AT&T Network on IMSI 25 in the USA. The service under other networks in the USA is not affected. We are working to solve this as soon as possible and will keep you posted. Affected Countries/Region: USA Next update: in 2 hour Regards, Telna Support
- investigating Nov 15, 2022, 08:53 PM UTC
We are continuing to investigate this issue.
- resolved Nov 15, 2022, 10:40 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: We would like to update you that our teams completed the full recovery of services. We are monitoring the services closely and will update you if needed. Should you have any questions feel free to contact us. Regards, Telna Support