Telna is currently experiencing a minor incident affecting Data Services EU and Data Services NA and 1 more component, which began 56 min ago. The vendor's full update timeline is below.
Affected components
Data Services EUData Services NAData Services APACVoice/SMS Services
Update timeline
- investigating May 13, 2026, 12:28 AM UTC
Hello, This is to provide an update regarding the following incident: Incident Status: Investigating Description: Over the past hour, BICS has been experiencing a data service degradation impacting IMSI 2 services. Service Impact: Devices may experience difficulties establishing new data sessions or maintaining existing data connectivity. We are actively engaged with our connectivity partner to resolve the issue as quickly as possible and will continue to provide updates as more information becomes available. Regards, Telna Support