Telna is currently experiencing a minor incident affecting Data Services EU and Data Services EU and 1 more component, which began 2h ago. The vendor's full update timeline is below.
Affected components
Update timeline
- investigating May 14, 2026, 04:45 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We observed a degradation in data service performance. Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected. We are working to identify the cause and to resolve this issue as soon as possible. Regards, Telna Support
- identified May 14, 2026, 04:58 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Identified Description: We observed a degradation in data service performance for devices using IMSI 7. Service Impact: Devices may experience difficulties establishing new data sessions. Existing sessions remain unaffected. We are working to identify the cause and to resolve this issue as soon as possible. Regards, Telna Support