Telna experienced a notice incident on November 28, 2023 affecting Data Services EU and Data Services EU and 1 more component, lasting 2h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Nov 28, 2023, 12:58 PM UTC
Hello, This is to update you that we are experiencing a data service degradation on SGP. Service Impact: Devices may experience difficulties in opening new data session. Incident Status: Investigating. Our engineering team is working to solve this issue. We will keep you posted on the progress. Regards, Telna Support
- monitoring Nov 28, 2023, 02:03 PM UTC
Hello, This is to update you that the service degradation on SGP has been recovered. Incident Status: Monitoring. Our engineers are still working on it and we will keep you posted. Regards, Telna Support
- resolved Nov 28, 2023, 02:58 PM UTC
This incident has been resolved.