Telna experienced a notice incident on April 9, 2024 affecting Connect for Wholesale and Connect Frontend, lasting 18h. The incident has been resolved; the full update timeline is below.
Affected components
Connect for WholesaleConnect Frontend
Update timeline
- investigating Apr 09, 2024, 10:30 PM UTC
We are experiencing performance degradation on the SIMs loading page. We are working on the resolution of this incident. If you encounter timeouts whilst listing the SIM's page, please follow the below steps: 1. Enter the ICCID in the search bar and click the search button to the right of the search box. (Single SIM Search). 2. Or select from the dropdown options to the left of the search box and search by Company or Inventory.
- investigating Apr 10, 2024, 04:29 PM UTC
We are continuing to investigate this issue.
- resolved Apr 10, 2024, 04:30 PM UTC
This incident has been resolved.