Telna experienced a minor incident on February 14, 2025 affecting Connect Frontend and Connect API, lasting 2h 14m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Feb 14, 2025, 08:21 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Investigating Description: We are currently experiencing a service degradation affecting API performance. Service Impact: API calls might be delayed or unresponsive. There are no underlying network issues related to this incident. We are working to resolve this issue as soon as possible and will keep you updated. Regards, Telna Support
- monitoring Feb 14, 2025, 09:52 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Recovery Description: We are currently in the recovery phase, and are monitoring improvements to API performance. Our team is closely monitoring the services, and we will keep you updated. Regards, Telna Support
- resolved Feb 14, 2025, 10:36 PM UTC
Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that the issue has been resolved. We are closely monitoring the service and will provide updates if necessary. Regards, Telna Support