Telna incident

Data Service Degradation on Optus network in Australia

Minor Resolved View vendor source →

Telna experienced a minor incident on March 14, 2025 affecting Data Services APAC, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Mar 14, 2025, 01:04 PM UTC
Resolved
Mar 14, 2025, 06:00 PM UTC
Duration
4h 55m
Detected by Pingoru
Mar 14, 2025, 01:04 PM UTC

Affected components

Data Services APAC

Update timeline

  1. investigating Mar 14, 2025, 01:04 PM UTC

    Hello, This is to update you regarding the following incident: Incident Status: Ongoing Description: In the last few hours, we have been experiencing a data service degradation on the Optus network in Australia. Service Impact: Devices may have an issue opening new sessions on the Optus network in Australia. Optus is working to solve the issue, and we will keep you updated on the latest status. Affected Countries/Region: Australia Regards, Telna Support

  2. resolved Mar 14, 2025, 06:00 PM UTC

    Hello, This is to update you regarding the following incident: Incident Status: Resolved Description: This is to update you that Optus has resolved the issue. We are closely monitoring the service and will provide updates if necessary. Regards, Telna Support