TeleSign experienced a minor incident on August 10, 2026 affecting Unified Portal - https://my.telesign.com and Teleportal - https://teleportal.telesign.com/ and 1 more component, lasting 5h 56m. The incident has been resolved; the full update timeline is below.
Affected components
Unified Portal - https://my.telesign.comTeleportal - https://teleportal.telesign.com/Portal - https://portal.telesign.com
Update timeline
- identified Aug 10, 2026, 07:51 AM UTC
We have detected an issue with Summary reports in Teleportal not accurately showing the number of requests sent between the 8th of August and today. This has already been identified by our corresponding team and a fix is expected to be released soon.
- resolved Aug 10, 2026, 01:48 PM UTC
Please note that the issue with Summary reports in Teleportal not accurately showing the number of requests sent has been resolved.