TeleSign incident

Operator Alert - Honduras (HN) - Telefonica Celular S.A (CELTEL) (708/02;002)

Notice Resolved View vendor source →

TeleSign experienced a notice incident on April 19, 2026 affecting NA & LATAM - All countries, lasting 1d. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2026, 06:25 AM UTC
Resolved
Apr 20, 2026, 07:21 AM UTC
Duration
1d
Detected by Pingoru
Apr 19, 2026, 06:25 AM UTC

Affected components

NA & LATAM - All countries

Update timeline

  1. investigating Apr 19, 2026, 06:25 AM UTC

    Start Time: 11:19 PM PST - 04/18/26 End Time: Ongoing We received notification that Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01159572

  2. resolved Apr 20, 2026, 07:21 AM UTC

    Start Time: 11:19 PM PST - 04/18/26 End Time: 08:56 PM PST - 04/19/26 We received notification that the network issues previously reported by Telefonica Celular S.A (CELTEL) (708/02;002) from Honduras (HN) have been resolved. Telefonica Celular S.A (CELTEL) (708/02;002) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01159572