TeleSign incident

Issue with Summary Reports in Teleportal

TeleSign is currently experiencing a minor incident affecting Unified Portal - https://my.telesign.com and Teleportal - https://teleportal.telesign.com/ and 1 more component, which began 2h ago. The vendor's full update timeline is below.

Started
Jun 23, 2026, 02:42 PM UTC
Resolved
Ongoing
Duration
● 1h 59m
Detected by Pingoru
Jun 23, 2026, 02:42 PM UTC

Affected components

Unified Portal - https://my.telesign.comTeleportal - https://teleportal.telesign.com/Portal - https://portal.telesign.com

Update timeline

  1. identified Jun 23, 2026, 02:42 PM UTC

    Start time: 22/06/2026 End time: Ongoing We have detected an issue with Summary reports in Teleportal not accurately showing the number of requests sent for the 22nd and 23rd of June. This has already been identified by our corresponding team and a fix is expected to be released soon.