TeleSign experienced a minor incident on June 23, 2026 affecting Unified Portal - https://my.telesign.com and Teleportal - https://teleportal.telesign.com/ and 1 more component, lasting 16h 53m. The incident has been resolved; the full update timeline is below.
Affected components
Unified Portal - https://my.telesign.comTeleportal - https://teleportal.telesign.com/Portal - https://portal.telesign.com
Update timeline
- identified Jun 23, 2026, 02:42 PM UTC
Start time: 22/06/2026 End time: Ongoing We have detected an issue with Summary reports in Teleportal not accurately showing the number of requests sent for the 22nd and 23rd of June. This has already been identified by our corresponding team and a fix is expected to be released soon.
- resolved Jun 24, 2026, 07:36 AM UTC
Please note that the issue with Summary reports in Teleportal not accurately showing the number of requests sent for the 22nd and 23rd of June has been resolved.