TeleSign incident

Operator Alert - Egypt (EG) - Orange (Mobinil) (602/01)

Major Resolved View vendor source →

TeleSign experienced a major incident on May 29, 2026 affecting Egypt, lasting 4h 35m. The incident has been resolved; the full update timeline is below.

Started
May 29, 2026, 03:04 AM UTC
Resolved
May 29, 2026, 07:40 AM UTC
Duration
4h 35m
Detected by Pingoru
May 29, 2026, 03:04 AM UTC

Affected components

Egypt

Update timeline

  1. investigating May 29, 2026, 03:04 AM UTC

    Start Time: 7:59 PM PST - 05/28/26 End Time: Ongoing We received notification that Orange (Mobinil) (602/01) from Egypt (EG) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01179199

  2. resolved May 29, 2026, 07:40 AM UTC

    Start Time: 7:59 PM PST - 05/28/26 End Time: 09:20 PM PST -05/28/26 We received notification that the network issues previously reported by Orange (Mobinil) (602/01) from Egypt (EG) have been resolved. Orange (Mobinil) (602/01) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01179199]