TeleSign incident

Operator Alert - France (FR) - Orange France (208/01;02;12;17;32;91;95)

Major Resolved View vendor source →

TeleSign experienced a major incident on May 20, 2026 affecting France, lasting 2h 6m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2026, 12:15 AM UTC
Resolved
May 20, 2026, 02:21 AM UTC
Duration
2h 6m
Detected by Pingoru
May 20, 2026, 12:15 AM UTC

Affected components

France

Update timeline

  1. investigating May 20, 2026, 12:15 AM UTC

    Start Time: 17:06 PDT - 05/19/26 End Time: Ongoing We received notification that Orange France from France (FR) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01173941

  2. resolved May 20, 2026, 02:21 AM UTC

    Start Time: 17:06 PDT - 05/19/26 End Time: 18:55 PDT - 05/19/26 We received notification that the network issues previously reported by Orange France from France (FR) have been resolved. Orange France end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01173941