TeleSign incident

Operator Alert - Bosnia and Herzegovina (BA) - Mobilna Srpske m:tel (218/05)

TeleSign experienced a minor incident on May 7, 2026 affecting EMEA - All countries, lasting 2d 8h. The incident has been resolved; the full update timeline is below.

Started: May 07, 2026, 07:28 AM UTC
Resolved: May 09, 2026, 03:34 PM UTC
Duration: 2d 8h
Detected by Pingoru: May 07, 2026, 07:28 AM UTC

Affected components

EMEA - All countries

Update timeline

investigating May 07, 2026, 07:28 AM UTC

Start Time: 12:24 AM PST - 05/07/26 End Time: Ongoing We received notification that Mobilna Srpske m:tel (218/05) from Bosnia and Herzegovina (BA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01167516
resolved May 09, 2026, 03:34 PM UTC

Start Time: 12:24 AM PST - 05/07/26 End Time: 08:31 AM PST - 05/09/26 We received notification that the network issues previously reported by Mobilna Srpske m:tel (218/05) from Bosnia and Herzegovina (BA) have been resolved. Mobilna Srpske m:tel (218/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01167516