TeleSign incident

Operator Alert - United Arab Emirates (AE) - Etisalat (424/02) - 10/20/26

Minor Resolved View vendor source →

TeleSign experienced a minor incident on October 20, 2026 affecting U.A.E., lasting 3h 8m. The incident has been resolved; the full update timeline is below.

Started
Oct 20, 2026, 08:02 PM UTC
Resolved
Oct 20, 2026, 11:11 PM UTC
Duration
3h 8m
Detected by Pingoru
Oct 20, 2026, 08:02 PM UTC

Affected components

U.A.E.

Update timeline

  1. investigating Oct 20, 2026, 08:02 PM UTC

    Start Time: 12:57 PM PDT - 10/20/26 End Time: Ongoing We are currently observing a quality degradation towards Etisalat (424/02) in United Arab Emirates (AE), which may cause delays in SMS delivery. We will inform you once the operator has come to a resolution. SF 01257130

  2. resolved Oct 20, 2026, 11:11 PM UTC

    Start Time: 12:57 PM PDT - 10/20/26 End Time: 15:10 PM PDT - 10/20/26 Network issues previously reported for Etisalat (424/02) from United Arab Emirates (AE) have been resolved. Etisalat (424/02) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01257130