TeleSign experienced a notice incident on October 21, 2026 affecting Voice and Voice verify, lasting 10m. The incident has been resolved; the full update timeline is below.
Affected components
VoiceVoice verify
Update timeline
- resolved Oct 21, 2026, 02:44 PM UTC
Dear Customers and Partners, We experimented intermittent degradation on our platform which could have caused some delays in delivery for voice. Date: 10/21/2026 Start time 13:59 UTC End time 14:09 UTC Our team is investigating the issue and we will make sure to keep you updated as soon as we have preliminary findings. If you have any questions, please contact us at [email protected].