TeleSign incident
Operator Alert - Saudi Arabia (SA) - Virgin KSA (420/05) - 04/20/2026
Affected components
Update timeline
- investigating Apr 20, 2026, 01:44 PM UTC
Start Time: 06:35AM PDT - 04/20/2026 End Time: Ongoing We received notification that Virgin KSA (420/05) from Saudi Arabia (SA) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01159975
- resolved Apr 20, 2026, 04:44 PM UTC
Start Time: 06:35AM PDT - 04/20/2026 End Time: 07:53AM PDT - 04/20/2026 We received notification that the network issues previously reported by Virgin KSA (420/05) from Saudi Arabia (SA) have been resolved. Virgin KSA (420/05) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01159975
Looking to track TeleSign downtime and outages?
Pingoru polls TeleSign's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when TeleSign reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track TeleSign alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required