TeleSign incident

Operator Alert - Israel (IL) - Cellcom Israel Ltd. (425/02;15)

Minor Resolved View vendor source →

TeleSign experienced a minor incident on September 3, 2026 affecting EMEA - All countries, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 03, 2026, 03:49 AM UTC
Resolved
Sep 03, 2026, 07:06 AM UTC
Duration
3h 17m
Detected by Pingoru
Sep 03, 2026, 03:49 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating Sep 03, 2026, 03:49 AM UTC

    Start Time: 8:47 PM PDT - 09/02/26 End Time: Ongoing We received notification that Cellcom Israel Ltd. (425/02;15) from Israel (IL) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF 01230364

  2. resolved Sep 03, 2026, 07:06 AM UTC

    Start Time: 8:47 PM PDT - 09/02/26 End Time: 11:38 PM PDT - 09/02/26 We received notification that the network issues previously reported by Cellcom Israel Ltd. (425/02;15) from Israel (IL) have been resolved. Cellcom Israel Ltd. (425/02;15) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF 01230364