TeleSign incident

Operator Alert - Moldova (MD) - IDC Interdnestrcom (259/03;60) [05/01/26]

Major Resolved View vendor source →

TeleSign experienced a major incident on May 2, 2026 affecting EMEA - All countries, lasting 3h 17m. The incident has been resolved; the full update timeline is below.

Started
May 02, 2026, 06:37 AM UTC
Resolved
May 02, 2026, 09:55 AM UTC
Duration
3h 17m
Detected by Pingoru
May 02, 2026, 06:37 AM UTC

Affected components

EMEA - All countries

Update timeline

  1. investigating May 02, 2026, 06:37 AM UTC

    Start Time:23:29 PM PST - 05/01/26 End Time: Ongoing We received notification that IDC Interdnestrcom (259/03;60) from Moldova (MD) is currently experiencing network issues, and this may cause a delay in the delivery of SMS messages. We will inform you once the operator has come to a resolution. SF[01165366]

  2. resolved May 02, 2026, 09:55 AM UTC

    Start Time:23:29 PM PST - 05/01/26 End Time: 12:30 AM PST - 05/01/263 We received notification that the network issues previously reported by IDC Interdnestrcom (259/03;60) from Moldova (MD) have been resolved. IDC Interdnestrcom (259/03;60) end users should no longer experience delays receiving SMS messages as all services are back to functioning properly. SF[01165366]