Telavox incident
Incident affecting call transfers in Telavox Desktop, Mobile App, and Web Application
Resolved after 51 minutes, affecting Sweden and Denmark and 1 more, on May 4, 2026.
The root cause has been identified and our engineering team is currently deploying a fix. We are monitoring the results closely and we will provide another update as soon as service is fully restored.
Affected components
Update timeline
- investigating May 04, 2026, 11:55 AM UTC
There is currently technical difficulties with call transfers affecting queue calls across our applications. Our engineering team is investigating the root cause and working toward a resolution. We will provide updates as soon as more information is available.
- identified May 04, 2026, 12:19 PM UTC
The root cause has been identified and our engineering team is currently deploying a fix. We are monitoring the results closely and we will provide another update as soon as service is fully restored.
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