Telair experienced a major incident on March 10, 2025 affecting TC4 Services and Business Ethernet and 1 more component, lasting 16m. The incident has been resolved; the full update timeline is below.
Affected components
TC4 ServicesBusiness EthernetSD-WAN
Update timeline
- identified Mar 10, 2025, 03:29 PM UTC
Our team have identified an outage impacting customers in NSW. Our engineers have identifed the cause of the fault and are working to restore connectivity.
- resolved Mar 10, 2025, 03:46 PM UTC
All services have now been restored.