Tekion experienced a minor incident on April 30, 2026 affecting Retail, lasting 58m. The incident has been resolved; the full update timeline is below.
Affected components
Retail
Update timeline
- investigating Apr 30, 2026, 11:08 PM UTC
We are currently investigating an issue resulting in system slowness and electronic signature errors. We will provide an update as soon as we have more information
- resolved May 01, 2026, 12:06 AM UTC
We are pleased to inform you that the issue causing slowness and electronic signature errors within the Tekion platform has been resolved. We apologize for the inconvenience caused and truly appreciate your patience and understanding throughout this time. If you are still experiencing any issues, please do not hesitate to reach out to Tekion Support.